If you need to send any items to us, please fill out the form below, then print the email you receive and include it with the goods you are returning. Thank you.
Returns are to be sent to our Adelaide or Melbourne office only please.
|NOTE: Before you pack the item(s) for shipping back to OneTemp, you MUST make sure they are clean and free of any contaminants or debris.
In our effort to protect the health of our employees and provide a safe working environment, OneTemp recommends that all products returned for service are clean and uncontaminated by harmful substances such as hazardous materials, chemicals, insects, pests or other contaminants. We will refuse any shipment if we suspect items were exposed to any contaminants or hazardous materials that could cause discomfort, injury, illness, death, or other unwanted health issues. The safety and well-being of our receiving and repair teams is critical.
If you have questions about how to clean your a data logger, please refer to this data logger cleaning guidelines document, or contact us directly for other instruments.
OneTemp reserves the right to refuse service on any product where specific applications may cause health and safety concerns for its employees.